CN

Shipping Service

Delivery Method

OBSBOT use one of the following carriers to deliver your order:

DHL
Fedex


Regular deliveries to most metro areas should be received within 1-5 business days. For other rural areas, orders should be received within 7-15 business days.


Shipping Policy

OBSBOT will ship to most countries internationally.Under most circumstances, your order will shipped within 7 business days. Customers will be extra charged to paying duties and customs fees to receiving the OBSBOT Tail. Charging fees are the same in all region.


Please check the receipt information before payment. If you fill in the wrong address due to personal negligence, please contact customer service in time. We'll try our best to contact you for negotiation, but the risks and expenses arising from the modification of the address need to be borne by the customer.


Please fill in your real name, shipping address and valid contact information when ordering; it is convenient for us to arrange delivery in time.


Please contact us if you have any questions on shipping or delivery prior to placing your order. 





Order Tracking

When an item from your order has been shipped, we will send you a shipping confirmation email which will include a tracking number that enables you to track the progress of the packages from our warehouse to the address you specified. Please note that it may take up to 24 hours before your order tracking information is available from the carrier's tracking system. That means even though your package has already shipped to you from our warehouse, the carrier may not be able to provide any information about your package for up to 24 hours.